To ensure smooth playback and optimal visual quality, it's crucial to follow the specified content guidelines for digital signage. This updated guide includes new specifications for both images and videos to help you prepare your content.
General Overview
The digital signage player will scale content to fit the screen without distortion, but it's important to match the aspect ratio to the screen for the best results. If the aspect ratio is off, your content might not display properly in full screen.
Images
File Format: Images must be in JPEG format for optimal performance.
Standard Screen Resolutions:
- Portrait (9:16): 1080 x 1920 pixels
- Landscape (16:9): 1920 x 1080 pixels

- Portrait screens: Maximum of 1080 x 1920 pixels
- Landscape screens: Maximum of 1920 x 1080 pixels
Videos
File Format: Videos should be in MP4 format with H.264 encoding and PAL standard.
Recommended Resolution:
- HD 720P: This is the ideal resolution for digital signage on Android devices. It balances quality and performance across different platforms while ensuring reliable playback.
Resolution Guidelines:
For Screens*- Portrait (9:16): 1080 x 1920 pixels
- Landscape (16:9): 1920 x 1080 pixels
For Tablet Screens*
- Portrait (3:4): 768 x 1024 pixels
- Landscape (4:3): 1024 x 768 pixels
Frame Rate: Use a frame rate of 25 fps (frames per second). This ensures smooth playback without overloading the player’s performance.
Video Bitrate:
- Recommended video data rate: 2-4 Mbps (fixed) / 2000 - 3500kbps
- Audio bitrate: 192 Kbps.
Video Title (how to name file)
- avoid using symbols BANNED SYMBOLS: <, >, :, ", /, \, |, ?, and * #, %, &, { }, $, !, ', ", @, +, `, and emojis